If the tape doesnt eject, please contact the technical support. How to remove tape drive from tape library when it stuck inside the magazine part 1 sor sann. Powervault tl4000 tape library is a 4u solution holding up to 48 tapes for a native capacity of up to 72tb with lto5 tape media. In email domain, enter the domain name for the email address. I tried a few configuration with the drivers and it took a while until i had found the correct drivers and registry keys. This is a selfextracting, compressed file that unzips into a set of files. Technet dell tape library tl2000 driver under windows server. I am now the proud secondhand owner of a dell tl4000.
Dell lto5 hh sas tape drive wtray for tl2000tl4000. With its compact form factor, the tl4000 packs an impressive amount of information in a small amount of space. Dell powervault tl4000 tape stuck in the drive hello lfelip, you can try to load the firmware on the drive, as sometimes that will cause the media to eject. Right now, i have been using a screw driver and sticking it into the little area that is for write protection. Attempting this drive reset may or may not help in removing a stuck tape. Occupying only 4u of rack space, the library can hold up to 48 tapes providing up to 288tb with lto7 tape of native capacity ideal for environments managing explosive data growth. At the back of the unit on the drive middle part there are 2 small holes on the right and left side at the bottom, when a paperclip is inserted here it will release the tape bays left for left tape bay and right for right. Dell powervault tl2000 tape library and tl4000 tape library users guide. I got one made, with custom dimensions, by demciflex. Dell powervault tl2000tl4000 tape device goes offline while performing cleaning job.
Dell emc storage virtual racktl2000, tl4000 dell emc. Hello dfollis, with the tl20004000 you need to be using a sas controller that is not a perc card. Actual capacity varies with preloaded material and operating environment and will be less. That said, the powervault has a pretty easy system for releasing stuck tapes. The perc h830 will not work with the tl20004000 to show the medium changer. Remove the firewire cable or scsi cable and scsi terminator. Yeah, we had a tape get stuck stuck, and we had to dismantle the bugger to get it free. Contents read this first iii minimum firmware levels for common library. Dell powervault tl4000 tape library need cable for the 3rd tape drive so i finally got a third tape drive for my dell powervault tl4000 tape library, and they sent it to me without a cable. Trying to use this with veeam 8, but they wont help until windows shows the changer as a device. L t o 7 t ape drive library firmwar e must be at d. How to remove tape drive from tape library when it stuck.
Dell powervault tl4000 tape library chassis with no drives. Software installation went smooth as did having the server recognize the dell tl4000 tape drive i am using the recent dell drivers for the device. This section describes how to remove a data cartridge from an lto ultrium or 3592 tape drive in the ts3500 tape library. Dell powervault tl4000 tape library chassis with no drives refurbished. Stuck tape in drive for powervault tl2000 hello michael griffin, yeah the grinding noise sounds like the only way to get the media out is too take apart the drive as it has the media wrapped around the wheel internal to the drive. Most lto drives have a capability to reset the drive in the event of a stuck tape or other nonresponsive drive issues. Lto tape drive driver for windows the device driver allows you to use lto tape drives with windows 2000, windows xp, windows server 2003 and vista running on x86 and x64 platforms. You can use 10 to 50 slots and store up to 600tb 1. Press and hold the vxa2 unload remove stuck tape ibm lto drive complete post before it can unload a cartridge. Today the tape library had lost contact with the server because the ip of the tape drive was incorrect restarting the tape drive forced the tape drive to renew the ip address from dhcp we have a reservation in dhcp for the tape drive based on its mac address. Spectra t50e tape library spectra logic tape technology. The cddvd lens cleaner appears to windows and other windows compatible software and driver vendors.
I need to connect a powervault tl2000 to one of our rebuilt server to recover some data from an old tape. I have a faulty lto4 tape, which is stuck on the drive sled of a dell powervault tl2000 tape drive. Dell powervault tl4000 tape library need cable for the 3rd. Remove stuck tape from ibm lto1 tape drive youtube.
New stuck tape removal youtube video stuck tape removal guide from hp the pictures depicted above in the guide are for a full height external lto drives. My next task is configuring the tape library to work with bacula. Removing a data cartridge from a drive in the library. The library parks the cartridge accessor in the base frame and displays the message the library is now. Download and install the latest drivers, firmware and software.
Stuck tape in drive for powervault tl2000 dell community. Tape drive always shows up, but library never does. For tape drive repair or service on an as needed basis, strategic support solutions offers several options to charge our clients just for the time spent and parts used when repairing their dell tl4000 tape libraries and drives. The powervault tl4000 tape library offers expandable and affordable tape automation for organizations whose dataprotection needs have outgrown autoloader technology or capacity. Manually ejecting stuck lto tape from an hp drive the mergy.
About this task in a rare situation, you may need to remove a cartridge directly from a drive in the ts3500 tape library without transferring it to an io station. Lto5 backs up a staggering 504gb per hour per drive, or a maximum of 2. Lto hh v2 tape drives library firmware level must be at 10. From the librarys activity screen, press the pause key. If you are lucky if you look in the tape device, on the right hand sideish.
Located on the front of the powervault tl4000 tape library, the user can use an lcd panel to check system status, run diagnostics, view system logs, check and set configuration, verify drive operations, run and. Lowest entry price of any dell tape automation offering halfheight tape technology web based remote management perform diagnostics, check status, monitor operationslogs and upgrade firmware supports lto4, lto5, and lto6 tape media. Yeah, we had a tape get stuckstuck, and we had to dismantle the bugger to get it free. Manually ejecting stuck lto tape from an hp drive the.
You need to get a 12gb sas card to connect the tl20004000 to. We have a dell powervault tl4000 with dual lto4 tape drivesfibre channel according to symantecs latest hardware compatibility list for backup exec 1112, dells powervault tl4000 is on there as supported device. I have added a data domain dd2500 storage array with 10g, my media agents have both dual port fc cards and dual port 10g cards. Click on stuck tape eject test check if the tape is correctly released. Troubleshooting steps for ejecting stuck tapesmedia from. Technet dell tape library tl2000 driver under windows. The problem lays within veritas that when using the wizard to add the t. Dell powervault tl4000 tape drive lto ultrium overview and full product specs on cnet. So when a tape gets physically stuck lto3, does anyone have any recommendations for getting it out if you can get to it from the bay. The lto tape drive has an scd that displays a code which can aid in servicing the drive. Dell powervault tl2000 tape library and tl4000 tape. Once the driver has been rolled back it cannot be rolled forward. Both the tape and changer enumerators are present and no yellow driver errors.
Apr 25, 20 dell tape library tl2000 driver under windows server 2008 r2 sp1 i researched long time to use all drives of our dell tape library tl2000 for dpm backups. Dell powervault tl2000tl4000 tape device goes offline. Get drivers and downloads for your dell powervault tl4000. H830 as in raid mode, i changed it to hba with zero same results. The instructions below will help you follow the same steps using the autoloader drives that come packaged with the x100,x200, and x400 packages. I have upgraded the firmware and rebootred, still no success. While the ts3500 tape library is active, it can be difficult to see the scd without opening the library door. Tape stuck in drive on dell powervault solutions experts. Whether its configured as a 4u rackmount or tabletop, it wont let you down. The library displays the message if you open the door the library will go not ready and any remaining jobs in the work queue may fail. If the tape drive is installed in an autoloader or library, this means powercycling the autoloader or library. Dell powervault tl4000 tape stuck in the drive dell.
It has a tape stuck in it and has all leds flashing. I tried everything via the hardware interface, but we knew a tape was stuck in there. Dell tape library tl2000 driver under windows server 2008 r2 sp1 i researched long time to use all drives of our dell tape library tl2000 for dpm backups. Some may eject a tape and some tapes may become permanently stuck in the drive and require the drive to be returned. Dell powervault tl2000 tape library and tl4000 tape library. Buy dell lto5 hh sas tape drive wtray for tl2000 tl4000.
If you are lucky if you look in the tape device, on the right hand sideish youll see a white plastic. Sorry, but when we had a similar incident we had to actually open the juke feeder for the tape drive with a screwdriverremoving screws. Dell powervault tl4000 getting started pdf download. Tape library complete picker replacement tl2000 tl4000. Now with lto7 technology, organizations will be able to enjoy more than doubled cartridge capacity from lto6, and large files will benefit from faster transfer rates. Dell powervault tl2000 tl4000 tape device goes offline while performing cleaning job. For use in dell tl2000tl4000 tape libraries have a question. How to replace a complete picker assembly for dell tl2000 dell tl4000 ibm ts3100 ibm ts3200.
Dell powervault tl4000 tape library need cable for the. We dont use backupexec or the powervault any more so i downloaded a trial version of be2012 for 60 days and installed it on one of our physical server 2008r2. Tl4000 tape library with lto tape drive support with its compact form factor, the tl4000 packs an impressive amount of information in a small amount of space. Lto hh v2 tape drives library firmware level must be at a. Oct 30, 2018 how to remove tape drive from tape library when it stuck inside the magazine. Ensur e the minimum version r equir ed to support ultrium 7 tape drives ar e installed on the host. Anyone know how to remove stuck tape from dell pv 120t. Enterprise software thread, backup exec 2010 with a dell powervault tl4000 in technical. How to remove tape drive from tape library when it stuck inside the. How to remove tape drive from tape library when it stuck inside the magazine. I can get a throughput to tape fc storage to fc tape, of 900gbhr1100gbhr, in my opinion quite.
I have a tape library with two fc attached lto4 tape drives, dell ml6000. I am receiving errors on one of my lto5 drives in a tl4000 tape library. The tape seems to get stuck cant be ejected, however if i power. Lto stuck tape removal guide and instructions storagedna. Tape libraries free delivery possible on eligible purchases. Dell powervault tl2000tl4000 tape device goes offline while.
Nov 11, 2016 how to eject a stuck tape from a tape drive. Rather than just cutting into the mechanism, i found this video on youtube to at least try and extract the stuck lto4 tape through the proper process. Removing stuck tapes from a tape drive library server fault. Stuck tape in drive for powervault tl2000 hello michael griffin, what you can try is to disconnect the data cable from your tl2000 and then power cycle the tl 2000 and give it about 10 minutes to rewind the media. Dell powervault tl4000 1 lto4 4gb fc 48slot tape library. Lto7 ultrium tape drive tape is truly the strongest choice for companies looking to better manage and store secure data both in cold and active data environments. Dell powervault tl4000 tape library chassis w no drives refurbished specifications dell powervault tl4000 tape libray model numbertl4000 height4u form factor rack mount 7. Tape stuck in drive sled of powervault tl2000 solved. Lto7 ultrium tape drive internal and external lto7. Demonstration on how to manually remove a stuck tape cartridge from an ibm lto1 tape drive. Overview of the dell tl4000 with fibre lto7 tape drives video demo. We dont use backupexec or the powervault any more so i downloaded a trial version of be2012 for 60. The driver rollback option is a solution we have employed on 3 4 occasions. Added the tape device in veeam and was able to create new media pools and run a tape full back up job without an issue.
323 404 1388 553 636 834 820 913 582 627 497 762 1234 391 49 714 1269 85 783 816 763 494 1195 546 302 742 1430 642 345 394 1231 633 1483